Fusepoint Managed Services

Fusepoint Managed Services, originally founded as RoundHeaven Communications in 1999, established itself as a significant provider of managed IT solutions across North America. The firm specialized in delivering managed IT services and infrastructure for enterprises with mission-critical business applications. Its business model was centered on providing a comprehensive suite of services that included infrastructure hosting, disaster recovery, colocation, application development, and firewall security. Fusepoint served a client base of over 300 enterprises, helping them navigate system planning, application implementation, and infrastructure management.

The company's offerings were designed to ensure the security and high availability of client data and applications. A key part of its service portfolio was its data center operations, with facilities in major Canadian hubs like Toronto, Vancouver, and Montreal, totaling over 40,000 sellable square feet. Fusepoint also provided professional services such as architecture consulting, security services, and customizable SharePoint application development. The company gained recognition for its security standards, becoming one of Canada's first managed hosting providers to be Payment Card Industry Data Security Standard (PCI DSS) compliant.

Financially, Fusepoint was a privately held company backed primarily by the venture capital firm M/C Venture Partners, which invested a total of US$30 million in two tranches in 2001 and 2004. The company demonstrated substantial growth, leading to its ranking as one of Canada's fastest-growing companies in 2008. This trajectory culminated in its acquisition by Savvis, Inc. on June 16, 2010, for approximately $124.5 million in cash. The acquisition was a strategic move for Savvis to expand its geographic footprint into the Canadian market, particularly targeting the financial sector in Toronto, and to absorb Fusepoint's established enterprise client base without significant customer overlap.

Keywords: managed IT services, data center services, colocation, disaster recovery, infrastructure hosting, application management, IT outsourcing, firewall security, cloud hosting, enterprise IT solutions, PCI DSS compliance, Savvis acquisition, Canadian data centers, IT infrastructure management, mission-critical applications, RoundHeaven Communications, M/C Venture Partners, managed hosting provider, SharePoint development, IT consulting services