Fixico

Fixico operates a digital car repair management platform, aiming to streamline the automotive repair industry's ecosystem. The company was founded in 2014 by Derk Roodhuyzen de Vries and Mark van Laar. The idea originated from Roodhuyzen de Vries's personal frustration when he struggled to find a suitable body repair shop online after scratching his mother's car. This experience led to the creation of a platform to connect drivers, businesses, and body repair shops through a digital marketplace.

Initially launched in Amsterdam as a mobile app allowing users to upload photos of car damage and receive multiple repair quotes, Fixico quickly expanded. Within its first year, the platform processed one million euros in repairs and achieved nationwide coverage in the Netherlands. Recognizing the potential in the business-to-business sector, Fixico adapted its platform for the fleet, rental, and insurance industries. The company serves B2B clients such as fleet operators, insurers, and original equipment manufacturers (OEMs), including prominent names like Aon, Sixt, Arval, and AXA. By 2021, Fixico had expanded its operations to ten countries and collaborated with over 3,000 repair shops.

The platform functions as a comprehensive tool for managing the entire repair process. For its business clients, Fixico provides a centralized dashboard to track repairs, manage costs, and analyze performance data. Its core feature is a 'smart matchmaking' system that connects a specific type of damage to the most suitable repairer based on criteria like price, expertise, and availability. Fleet and claims managers can submit a damage report, often enriched with AI and telematics data, and then either steer the job to a preferred shop or tender it through a bidding system. This digital workflow is designed to reduce repair cycle times and costs while providing transparency with a full audit trail for every case. Fixico generates revenue by facilitating these transactions within its marketplace, improving operational efficiency for businesses and optimizing workshop utilization for repairers.

Keywords: car repair management, digital automotive platform, fleet maintenance software, insurtech, mobility tech, vehicle repair marketplace, B2B automotive services, repair process optimization, damage claim management, repairer network, smart repair allocation, digital FNOL, automotive ecosystem, repair cost tracking, cycle time reduction, OEM solutions, fleet repair solutions, insurance claim processing, vehicle lifecycle management, automotive software