Feedbackly
The only customer feedback software that measures how customers' emotions impact business results.
| Date | Investors | Amount | Round |
|---|---|---|---|
| investor investor | €0.0 | round | |
| N/A | €0.0 | round | |
| investor investor | €0.0 | round | |
| N/A | €740k | Seed | |
| Total Funding | 000k | ||
| EUR | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|---|
| Revenues | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % growth | 34 % | 38 % | 3 % | (21 %) | 12 % | 14 % | 13 % |
| EBITDA | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % EBITDA margin | 26 % | 8 % | 10 % | 16 % | (3 %) | - | - |
| Profit | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| % profit margin | - | (15 %) | (24 %) | (35 %) | (48 %) | (24 %) | (11 %) |
| EV | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 | 0000 |
| R&D % of revenue | 164 % | 102 % | 115 % | - | - | - | - |
Source: Company filings or news article
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Feedbackly is a comprehensive customer experience management platform designed to help businesses collect, analyze, and act on customer feedback across multiple channels. Operating primarily in the customer experience (CX) market, Feedbackly serves a diverse range of clients, from small businesses to large enterprises, across various industries. The platform enables users to create surveys and gather feedback at any touchpoint, whether online or offline, providing a holistic view of the customer journey from awareness to loyalty.
Feedbackly's business model is subscription-based, offering different tiers of service depending on the needs of the client. Revenue is generated through these subscription fees, which grant access to the Feedbackly Experience Suite. This suite includes tools for customer journey automation, real-time analytics, and sentiment analysis, allowing businesses to identify trends and address issues promptly. Additionally, Feedbackly offers training programs and customer support to ensure clients maximize the value of their investment.
The platform's industry-leading analytics capabilities enable deep dives into current trends and customer sentiment, providing actionable insights that drive growth. Feedbackly also integrates seamlessly with popular platforms, enhancing its utility and ease of use. The company has collected over 42 million responses across 200 organizations, demonstrating its effectiveness and reach.
Keywords: customer experience, multi-channel feedback, real-time analytics, customer journey, sentiment analysis, survey automation, CX strategy, business growth, customer loyalty, feedback platform.