Fascano

Based in Muscat, Oman, Fascano is a technology company established in 2019, operating within the FoodTech and Software as a Service (SaaS) sectors. The company’s name is a portmanteau of “fast, scan, order,” which encapsulates its core business.

Fascano provides a cloud-based, end-to-end platform for the hospitality industry, targeting clients such as restaurants, hotels, cafes, food trucks, and cinemas. The business model is centered on a subscription service, offering various monthly and yearly plans to businesses of all sizes. Its primary offering is a digital menu and order management system designed to streamline operations and enhance customer experience. Customers can scan a QR code at their table to access a digital menu, place customized orders with specific cooking instructions, track order progress, and complete payment directly from their phones for both dine-in and pickup. This system aims to reduce wait times and operational costs for merchants by minimizing the need for service staff and eliminating paper waste.

For business owners, Fascano offers a comprehensive merchant dashboard to manage menus, pricing, and catalogs. The platform also provides valuable analytics and insights into kitchen performance, customer behavior, and financials. A key feature is the chef dashboard, a Kanban-style board for real-time order receiving, processing, and status updates. In November 2024, Fascano secured its second round of funding, a Seed investment of an undisclosed amount led by the Oman Future Fund, with participation from Cyfr Capital and the Oman Investment Authority, to support its expansion.

Keywords: restaurant technology, digital menu, QR code ordering, order management system, FoodTech, SaaS, hospitality solutions, contactless ordering, online food ordering, restaurant operations, kitchen management, point of sale, customer experience platform, food and beverage tech, Muscat startup, Oman tech, hospitality software, digital payment, order tracking, restaurant analytics