EPayPolicy

EPayPolicy provides a specialized digital payment platform for the insurance industry, designed to streamline the collection of premiums and other payments. Founded in 2014 by Todd Sorrel and Milan Malkani, the Austin-based company was born from firsthand experience with the inefficiencies of traditional payment methods in insurance. Sorrel, having started a premium finance company in 2006, identified the market's need to move beyond paper checks. He partnered with Malkani, whose extensive software development background enabled the creation of the platform.

The company's core business revolves around providing a secure, white-labeled online portal where clients can accept both credit card and ACH payments from policyholders. This service is designed for a range of clients including independent insurance agencies, brokers, Managing General Agents (MGAs), wholesalers, and premium finance companies. The platform is built to integrate with major insurance agency management systems, which facilitates automated data entry and simplifies accounting reconciliation. Revenue is generated through monthly fees, estimated to be between $20 and $50, and the platform offers flexibility for agencies to either absorb transaction fees or pass them on to the policyholder.

EPayPolicy's product suite has expanded beyond simple payment processing to include a range of accounts receivable and payable automation tools. Key offerings include "CheckMate," which automates the acceptance and reconciliation of physical checks using machine learning, and "Payables Connect," designed to automate market payables. More recently, the company introduced "Finance Connect," a feature that integrates premium financing options directly at the point of checkout, allowing policyholders to opt for installment plans with their agency's existing financing partners. This addresses the growing demand for payment flexibility, particularly in response to rising premium costs. The company received a significant investment from Serent Capital in January 2020 to accelerate growth and product development, and later received another investment from LLR Partners to further support expansion. As of August 2025, ePayPolicy serves over 10,000 active insurance customers and has been recognized on the Inc. 5000 list of fastest-growing private companies for four consecutive years.

Keywords: insurance payment processing, digital payments for insurance, InsurTech, premium financing, accounts payable automation, accounts receivable automation, online premium collection, ACH payments for insurance, credit card processing for insurance, agency management system integration, MGA payment solutions, insurance broker payments, Todd Sorrel, Milan Malkani, Serent Capital, LLR Partners, CheckMate, Finance Connect, Payables Connect, insurance back-office automation, payment reconciliation