Email Industries

Based in Augusta, Georgia, Email Industries operates as a specialized provider of email deliverability services, catering to a global client base since its inception in 2008. The company was founded by Scott Hardigree, who transitioned from a background in email design and co-founding a digital marketing agency in the late 1990s to establishing what he recognized as one of the first agencies dedicated solely to email marketing. His journey reflects a shift from creative design to a more analytical focus on email deliverability, which became the company's core specialization.

The firm's business model is centered on providing high-touch consulting and managed services to solve complex email deliverability problems for businesses. This includes comprehensive deliverability audits, remediation, ongoing management, and support for email migrations and infrastructure. Clients range from small businesses to large enterprises, with a significant portion in the small business segment. The company serves various sectors, including SaaS, eCommerce, healthcare, and finance, tailoring its solutions to meet industry-specific compliance and performance challenges. Revenue is generated through these service offerings and its proprietary software products.

Email Industries has developed several products to complement its services. In 2012, it launched BlackBox, a database designed to help email service providers and high-volume senders assess risks within email lists. This was followed in 2020 by Alfred, an all-in-one email threat detection and validation service created for brands. A significant milestone occurred in 2023 with the acquisition of Inbox Expo, a global email marketing conference, to deepen its industry connections. The company expanded its international presence, with half of its client base located outside the USA by 2016. In early 2025, Email Industries itself was acquired by Ziff Davis and now operates as a subsidiary.

The company's core service offering addresses issues like poor inbox placement, spam filtering, and low engagement by performing in-depth technical analyses of a client's email setup. This process involves examining authentication, configuration, mailing reputation, and historical sending practices to provide actionable recommendations. By offering both strategic guidance and hands-on management, Email Industries aims to improve clients' email performance, ensure compliance, and protect revenue streams that depend on effective email communication.

Keywords: email deliverability consulting, inbox placement, email marketing services, list hygiene, email threat detection, email validation, email infrastructure, deliverability audit, deliverability management, Scott Hardigree, BlackBox database, Alfred email validation, Ziff Davis, B2B email marketing, email compliance, email reputation management, email service provider support, marketing automation deliverability, email campaign optimization, SaaS email solutions, eCommerce email deliverability