Eleos Web

Octopus Retail Management Pte. Ltd., a subsidiary of Eleos Web Pte Ltd, operates as a developer of a retail management platform tailored for small to medium-sized businesses and multi-store operations. The company was incorporated in Singapore on June 1, 2016. In March 2019, Octopus announced a merger with Shopmatic, a Singapore-based e-commerce solutions firm, to create a comprehensive omnichannel offering for SMEs. The founder and Managing Director of Octopus is Ong Whee Shiong.

The core of the business is a suite of retail management solutions that bridges the gap between offline and online commerce. It provides a Point-of-Sale (POS) system that serves as the foundation for business growth, connecting with other crucial operating systems. The platform is designed for a variety of sectors including fashion, food and beverage, electronics, and health and beauty. Revenue is generated through a Software-as-a-Service (SaaS) model with monthly subscriptions, as well as through licensed software.

Octopus offers a comprehensive product line that includes Retail POS, Food POS, and an E-commerce platform. The Retail POS is a feature-rich solution for managing multiple terminals and outlets, while the Food POS is optimized for various restaurant workflows, from quick-service cafes to full-service restaurants. Key features across the platform include inventory management, customer relationship management (CRM), e-commerce integration, sales and customer trend analytics, and multi-platform synchronization. For the food and beverage sector, specific modules like Octopus Menu for digital ordering, Octopus Kitchen Display for order management, and Octopus Waiter for mobile order taking enhance operational efficiency. The platform's e-commerce functionality enables brick-and-mortar stores to establish an online presence, synchronizing product, customer, and sales data across a single platform.

Keywords: retail management, point of sale, POS system, omnichannel retail, F&B management, e-commerce solutions, inventory management, customer relationship management, CRM, SaaS, SME business solutions, retail technology, restaurant POS, cafe POS, multi-store management, digital transformation, retail analytics, mobile ordering, online store integration, Singapore startup