Ekiom

Ekiom operates a communication platform designed for marketing, sales, and customer service departments to automate interactions with their clients. The company serves businesses seeking to boost sales and enhance customer satisfaction through targeted mobile communication strategies.

The platform's core services are centered around mobile messaging. It provides professional SMS services for marketing campaigns, lead generation, and notifications, utilizing direct operator routing for time-sensitive global delivery. A key feature is 'Time2Chat', a conversational SMS solution that facilitates real-time, immersive messaging experiences between brands and their customers. The company also offers Voice SMS campaigns, which deliver pre-recorded voice messages directly to a client's or prospect's voicemail, providing an alternative marketing channel.

For technical integration, Ekiom provides Short Message Peer-to-Peer (SMPP) protocol connections and a ready-to-use API for incorporating SMS functionalities into other systems. The platform is also designed for seamless integration with existing CRM systems, enabling businesses to manage customer contact more efficiently. In addition to its technology platform, the company offers a 'Campaigns on Demand' service, where its team will manage and execute SMS and Voice SMS campaigns on behalf of a client.

Keywords: mobile marketing, customer communication, SMS marketing, automated interaction, lead generation, customer relationship management, conversational SMS, voice messaging, marketing automation, customer engagement, communication platform, API integration, direct operator routing, B2B communication, sales automation