Echopass
Echopass was acquired by Genesys in October 2013.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor investor investor investor investor investor investor | €0.0 | round |
| investor investor investor | €0.0 | round | |
| N/A | €0.0 | round | |
| investor investor investor investor | €0.0 | round | |
| investor investor investor investor | €0.0 | round | |
| investor investor investor | €0.0 | round | |
| N/A | €0.0 | round | |
N/A | Debt | ||
| Total Funding | 000k | ||
| EUR | 2016 |
|---|---|
| Revenues | 0000 |
| EBITDA | 0000 |
| % EBITDA margin | 5 % |
| Profit | 0000 |
| % profit margin | 100 % |
| EV | 0000 |
| EV / revenue | 00.0x |
| EV / EBITDA | 00.0x |
| R&D budget | 0000 |
Source: Company filings or news article
Related Content
Echopass was a company that provided cloud-based contact center solutions. It was acquired by Genesys in 2013. The company was founded in 2000 and had been using Genesys software to power its platform since its inception.
Echopass specialized in providing solutions for large enterprises and had a client base that included companies in the financial services, healthcare, and retail sectors. The company's platform offered a range of features, including automatic call distribution, interactive voice response, and workforce management.
Following the acquisition, the Echopass platform was integrated into the Genesys Cloud offering, and the Echopass team was integrated into the Genesys organization.
Keywords: contact center solutions, cloud-based, enterprise software, customer engagement, call center technology, workforce management, interactive voice response, automatic call distribution, telecommunications, customer support services