ECaring

ECaring provides a web-based software platform for the in-home care industry, designed to streamline operations for non-medical home care agencies. The company was founded in March 2000 by Robert M. Herzog. The inspiration for the company came from Herzog's personal experiences in caring for his mother, where he identified a critical need for better information flow from the home care setting. His background in applying new technologies to solve critical problems, though not initially in healthcare, positioned him to develop a solution for this gap.

The company operates on a SaaS model, serving home care agencies of all sizes. Its platform integrates functionalities for caregiver scheduling, billing and payroll, client and staff management, and compliance. A key aspect of the business is to enhance operational efficiency and profitability for these agencies. ECaring's platform is designed to generate real-time data from the home, converting traditional paper logs into an electronic home care record (eHCR™). This allows care managers, providers, and family members to monitor patient conditions and activities, enabling timely interventions. Features include an AI-powered scheduling tool that considers factors like distance and profit margins, a caregiver mobile app for communication and reporting, and automated workflows for recruiting and onboarding staff. The system is pre-configured to meet state-specific compliance requirements, including Electronic Visit Verification (EVV).

In March 2020, the assets of eCaring were acquired by EC Acquisition Holding LLC, a company formed by HouseWorks, LLC, and RAB Ventures, LLC. This acquisition provided resources to expand the platform's services and accelerate growth. Following the acquisition, Mike Trigilio, who has extensive experience in the home care and software industries, was appointed CEO in April 2021. The company has continued to evolve, acquiring Home Care IT in June 2021 to further build out its comprehensive solution for home care agencies.

Keywords: home care software, caregiver scheduling, home health management, electronic visit verification, EVV, agency management platform, non-medical home care, caregiver payroll, client management, staff management, health care information technology, elder care, SaaS, patient monitoring, care coordination, home care billing, compliance management, care delivery, recruiting, digital health record