EbixCash

EbixCash Limited, a subsidiary of the US-based Ebix, Inc., operates as a comprehensive financial exchange in India. Founded in 2002, the Noida-based company has established a significant presence in the B2C, B2B, and financial technology sectors. The company is led by Chairman Robin Raina, who also helmed the parent company, Ebix Inc. His leadership has been marked by substantial investment in the Indian market and a strategy of growth through acquisition, with EbixCash acquiring over 10 companies across foreign exchange, remittance, and travel sectors. In a significant corporate development, Ebix Inc. was acquired by Eraaya LifeSpaces in 2024 following Chapter 11 bankruptcy proceedings in the US, with Robin Raina continuing as CEO and Chairman of the newly structured entity.

EbixCash employs a distinctive "phygital" business model, which integrates a vast physical network of over 650,000 agent distribution outlets across India and Southeast Asia with a robust suite of online platforms. This omni-channel approach allows the company to serve a wide range of clients, from individual consumers and corporate clients to a vast network of agents. Revenue generation is primarily driven by transaction fees and commissions earned across its diverse service portfolio. The business is structured around four main segments: Payment Solutions, Travel, Financial Technologies, and Business Process Outsourcing (BPO).

The company's services are extensive. In payment solutions, EbixCash is a market leader in international remittances and foreign exchange, handling a significant volume of India's cash-to-cash remittance business and operating forex services at numerous airports. It also offers a digital wallet, prepaid and co-branded cards, bill payments, and Aadhaar Enabled Payment Services (AEPS). The travel division, one of the largest in Southeast Asia, provides B2B and B2C travel services through platforms like VIA.com, covering flights, hotels, and corporate travel management. The Financial Technologies arm delivers on-demand SaaS solutions for lending, wealth management (including the MoneyWare platform), and bus exchange technology to financial institutions in over 60 countries. Its BPO and startup initiatives further diversify its offerings, including customer response outsourcing and investments in logistics and educational technology.

Keywords: financial exchange, phygital model, payment solutions, international remittance, foreign exchange, travel services, financial technology, BPO, SaaS, wealth management, corporate travel, prepaid cards, bill payments, digital wallet, agent network, Robin Raina, Eraaya LifeSpaces, VIA.com, MoneyWare, India financial services