DOQ

DOQ.kz operates as a health-tech marketplace focused on enhancing transparency in the medical services industry by allowing patients to find and book appointments with doctors based on verified reviews. The company was founded in 2016 and officially launched in May 2017 by Aidar Aryngazin, who serves as the CEO. The inspiration for the platform stemmed from Aryngazin's personal, multi-year struggle with a dermatological issue, which was ultimately solved by a highly-rated doctor found on his own platform.

The platform's core service is a search and online appointment booking system for private clinics. Patients can view available time slots for various specialists and book directly without phone calls. A key feature is its commitment to publishing authentic patient reviews, which can only be submitted after a confirmed visit, thereby creating a trustworthy ecosystem for both patients and healthcare providers. This model of transparency is a central selling point, with the company resisting requests from clinics to remove negative feedback. The business generates revenue by charging clinics a fee for successfully booked appointments, positioning itself as a performance-based marketing channel that can provide up to 50% of new patients for its partner clinics.

DOQ.kz has demonstrated significant growth and attracted notable investment. After an initial grant of 150 million tenge from a World Bank and Kazakhstan government-supported competition, the startup secured a $500,000 seed round in March 2023 from Almak Capital for expansion into Istanbul. More recently, in September 2024, the company raised $660,000 in a bridge round led by MOST Ventures to fuel its expansion into Hungary, Romania, and the UAE. The company has established a presence in Kazakhstan, Kyrgyzstan (odoctor.kg), Hungary (odoktor.hu), and Romania (prodoctor.ro), serving over 400 private clinics and having collected over 340,000 patient reviews. The team, led by founder Aidar Aryngazin and CTO Madi Maskenov, consists of 45 employees and operates on a fully remote basis. Keywords: health-tech, doctor booking, patient reviews, medical appointments, online booking platform, Kazakhstan, Aidar Aryngazin, Madi Maskenov, MOST Ventures, Almak Capital, med-tech, doctor search, healthcare transparency, clinic marketplace, international expansion, Eastern Europe healthcare, UAE healthcare, remote work, digital health, patient feedback