Directodoc

Directodoc, also known as DirectoSuivi and developed by DIRECTOSANTE SAS, is a French digital health company founded in 2015. It specializes in creating solutions for remote patient monitoring and secure teleconsultation, aiming to improve the connection between patients and healthcare providers.

The company's platform is designed to facilitate the follow-up of patients after hospital discharges or for chronic conditions, reducing the need for physical travel and optimizing medical time for both practitioners and patients. The service offers multiple communication methods, including SMS, in-app interactions, and phone chatbots, ensuring accessibility even for individuals less familiar with technology. An algorithm analyzes patient responses to identify medical needs, and a key feature includes the ability for registered nurses to contact patients flagged for high-risk situations to provide expert advice.

Its business model involves doctors and healthcare institutions enrolling on the Directodoc.fr platform to offer the service to their patients. For teleconsultation, patients use the app to connect with their doctor via video, with the service being integrated into the reimbursement system similar to a traditional consultation. In 2021, DirectoSuivi partnered with Lifen, a health data interoperability platform, to enhance its integration capabilities with hospital information systems. This collaboration allows for seamless data exchange, including patient identification and the automatic updating of electronic health records with follow-up summaries.

Keywords: digital health, remote patient monitoring, teleconsultation, telehealth, patient follow-up, medical chatbot, healthcare SaaS, patient engagement, electronic health records, care pathway, post-operative care, chronic disease management, health data interoperability, medical communication, virtual care