Dial4242

Dial4242 operates as a technology-enabled ambulance aggregation platform in India, addressing critical delays in emergency medical response. The company was founded in 2016 by Jeetendra Lalwani, Nilesh Mahambre, and Atin Verma. Lalwani's personal struggles with securing timely and fairly-priced ambulances for his ailing father served as the primary catalyst for the venture. His background is in marketing and advertising with agencies like Leo Burnett and McCann, while Mahambre is an IT industry veteran with extensive experience at Tata Consultancy Services, and Verma is a telecom professional.

The Mumbai-based company functions on an asset-light, technology-first model, connecting users with the nearest available ambulance from a vast, aggregated network. Its platform, accessible via a mobile app and a 24/7 helpline, offers features like real-time ambulance tracking, pre-estimated fares, and automated dispatch, aiming to bring transparency and reliability to a previously unorganized sector. Initially focused on a direct-to-consumer (B2C) model, the company pivoted towards a business-to-business (B2B) focus, which proved to be a more viable revenue stream. This strategic shift led to significant partnerships with major corporations like Amazon, Zomato, and Swiggy to provide emergency medical support for their gig workers across the country. The business generates revenue through contracts with these corporate clients and is also developing a low-cost subscription model for individual users.

Dial4242's service portfolio is comprehensive, including Basic Life Support (BLS), Advanced Life Support (ALS), ICU, pediatric, and air ambulances, operating in over 850 cities. The company has achieved a significant milestone by reducing its average ambulance turnaround time to under 12 minutes, a key performance indicator in the emergency response market. In July 2025, Dial4242 secured ₹9 crore in a pre-Series A funding round led by IAN Group, with participation from BioAngels and IIM Bangalore's NSRCEL, to further reduce response times, enhance its technology, and expand its network of medical centers.

Keywords: ambulance service, emergency medical services, medical transportation, health-tech, ambulance aggregator, patient transport, emergency response, India healthcare, B2B healthcare services, corporate wellness, gig worker support, on-demand ambulance, ambulance tracking, medical logistics, emergency dispatch, asset-light business, pre-hospital care, healthcare logistics, Dial4242, Jeetendra Lalwani