Deliverr

Deliverr operates as a technology-enabled third-party logistics (3PL) provider, focusing on furnishing e-commerce businesses with outsourced fulfillment services. The company was established in 2017 by Harish Abbott and Michael Krakaris, who had previously worked together at Symphony Commerce. Their core idea was to address fulfillment as a data problem, using predictive analytics to anticipate demand and strategically position inventory closer to end-consumers, thereby enabling faster and more cost-effective shipping.

The business primarily serves online merchants selling through various channels, including major marketplaces like Walmart, eBay, and Amazon, as well as on platforms such as Shopify and BigCommerce. Deliverr's service portfolio encompasses inventory management, order processing, packing, nationwide shipping, and returns processing. A key feature of their offering is the ability to provide two-day and next-day delivery options for their clients' customers across the United States. The company operates on an asset-light model, contracting with a network of third-party warehouses rather than owning the physical infrastructure, which allows it to focus on its software and technology stack.

Deliverr's revenue is generated by charging its business clients for storage and fulfillment services. The pricing is structured as a flat-rate fee based on the product's size and weight, covering both order fulfillment and storage costs. This model aims to provide transparent and predictable logistics expenses for sellers. The company's technology integrates directly with e-commerce platforms to synchronize orders and inventory, and its algorithms analyze order data to optimize inventory placement across its network of partner warehouses. This data-driven approach allows merchants to qualify for fast-shipping programs on various marketplaces, potentially increasing their visibility and sales.

The company experienced significant growth, culminating in its acquisition by Shopify in May 2022 for approximately $2.1 billion, the largest acquisition in Shopify's history at the time. The goal of the acquisition was to integrate Deliverr's logistics network and technology with the Shopify Fulfillment Network (SFN) to create a more comprehensive, end-to-end logistics platform for Shopify merchants. Subsequently, in June 2023, as part of a strategic shift by Shopify, Flexport completed the acquisition of Shopify Logistics, which included Deliverr.

Keywords: e-commerce fulfillment, third-party logistics, 3PL, order fulfillment, fast shipping, two-day delivery, inventory management, supply chain technology, multi-channel fulfillment, Shopify logistics, Walmart fulfillment, eBay fulfillment, fulfillment network, warehouse logistics, e-commerce shipping, last-mile delivery, predictive analytics, asset-light logistics, Harish Abbott, Michael Krakaris, Shopify acquisition, Flexport, end-to-end logistics, returns management, order processing