Numia
Ent-to-end Customer Experience Management Platform.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor | €0.0 | round |
* | $3.5m | Early VC | |
| Total Funding | 000k | ||
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Numia is a B2B SaaS company founded in 2010 by Joaquin Zoilo Vedoya, Gustavo Lauria, and Nicolas Ariel Demner. The company is based in Buenos Aires, Argentina, and specializes in customer journey automation.
Numia's platform is designed to help businesses enhance their customer service by integrating various service channels and optimizing resource allocation. The system combines automation with a human touch, aiming to provide a more efficient and personalized customer experience. This approach allows companies to manage customer interactions more effectively, from initial contact to post-sale support.
The business model is based on a subscription service for its software. Numia targets a wide range of clients, from small businesses to large enterprises, that are looking to improve their customer relationship management. The platform's main features include tools for automating repetitive tasks, managing customer data, and analyzing customer behavior to identify areas for improvement.
Keywords: customer journey automation, B2B SaaS, customer service optimization, channel integration, resource management, customer experience, CRM, business process automation, lead management, customer support.