DCM Services

DCM Services, LLC is a specialized financial services firm that operates as a third-party collection agency focused on estate and specialty account resolution. Established in 1998 under the name Balogh Becker, LTD., the Minneapolis-based company has carved out a specific niche in the accounts receivable market. It serves a diverse client base that includes major institutions in the financial services, healthcare, automotive, retail, and telecommunications sectors. The company's business model is centered on recovering outstanding debts from the estates of deceased individuals, a process it manages with a stated emphasis on sensitivity and respect for survivors.

The firm's core service involves identifying and managing the recovery of assets from probated estates to settle outstanding client portfolios. This is achieved through a combination of proprietary technology and comprehensive service offerings, ranging from targeted web-based solutions to complete outsourcing of the recovery process. A key technological asset is the 'Probate Finder OnDemand' platform, which utilizes a proprietary database compiled over many years from various sources to locate probated estates efficiently. Beyond estate recovery, the company also provides solutions for managing accounts involved in bankruptcy proceedings. Revenue is generated by successfully recovering funds for its clients, essentially turning potential write-offs into reclaimed income.

DCM Services has undergone several ownership changes throughout its history, reflecting its position as a significant player in its market. It was acquired by WILsquare Capital in 2017, then by NMS Capital in 2020, and most recently by a partnership of Aldaron Partners and True Wind Capital in March 2025. The current leadership, including CEO Michael Rosenthal, who was appointed in 2022, has often invested alongside the acquiring private equity firms, signaling a commitment to the company's continued growth and strategic direction. The firm's approach is designed not only to maximize financial recovery for its clients, which include 9 of the top 12 U.S. financial institutions, but also to protect their brand reputation by handling these sensitive interactions with care.

Keywords: estate recovery, specialty account resolution, accounts receivable management, debt collection agency, probate recovery, survivor relationships, financial services collections, healthcare collections, telecom debt recovery, bankruptcy servicing solutions, deceased account management, third-party debt collector, asset recovery, Probate Finder OnDemand, portfolio value maximization, compliance management, brand value protection, Minneapolis financial services, account resolution services, specialty receivables