DATA Communications Management

DATA Communications Management Corp. (DCM), founded in 1959 as DATA Business Forms, is a publicly traded Canadian company that has evolved from a print provider into a tech-enabled business communications and marketing solutions partner. The company operates primarily in North America, serving a diverse client base that includes over 400 enterprise customers, with no single client accounting for more than 5% of its revenue. DCM specializes in simplifying complex workflows for major brands in sectors such as financial services, retail, healthcare, energy, and government.

The company's business model focuses on business process outsourcing, integrating tech-enabled solutions to manage and execute marketing and communications strategies. Revenue is generated through a mix of services, including the sale of print and digital products, with a significant portion derived from reselling products from third-party vendors. In recent years, DCM has pursued strategic growth through acquisitions, notably acquiring the Canadian operations of R.R. Donnelley & Sons (RRD Canada) in 2023 for approximately $130.8 million, which nearly doubled the company's size. This was followed by the acquisition of Zavy, a social media insights and analytics SaaS provider, in late 2024, signaling a deeper push into digital marketing technology.

DCM's service portfolio is built around four main pillars. These include DCMFlex™, a proprietary and flexible marketing automation platform that has been integrated into over 80 client applications; ASMBL, a digital asset management (DAM) solution; comprehensive communications and print management, leveraging one of North America's largest digital print fleets; and end-to-end marketing, strategy, and creative services. The company also offers digital signage, personalized marketing campaigns, and workflow automation to help clients enhance campaign performance and manage complex, location-specific communications. The firm's leadership, including President & CEO Richard Kellam and Vice Chairman Gregory J. Cochrane, who previously served as CEO, bring extensive experience in marketing, communications, and private equity, guiding DCM's transformation into a digital-first company.

Keywords: business communications, marketing workflow, print management, digital asset management, tech-enabled solutions, marketing automation, customer communications, strategic acquisitions, enterprise solutions, workflow automation