Curogram

Curogram operates as a developer of a practice management and digital messaging platform tailored for the healthcare industry. Founded in 2016 by Dr. Ali Khazaeizadeh and Shayan Nafisi, the company aims to address communication inefficiencies between patients and medical providers. The firm is headquartered in Irvine, California, and operates as a privately held, venture-capital-backed entity. A significant milestone was achieved in November 2019 when Curogram secured $1.8 million in a seed funding round, with participation from over 80 medical professionals and tech entrepreneur Tien Tzuo. This capital was allocated to expand sales and marketing efforts.

The company's business model is centered on providing a Software-as-a-Service (SaaS) platform to medical practices, including small businesses and large enterprises. Revenue is generated through recurring subscriptions and transactional fees for its suite of communication tools. Curogram targets medical offices and clinics, aiming to streamline their front-desk operations and enhance patient engagement. The platform is designed to integrate with any existing Electronic Medical Record (EMR) system, a process that can be completed in under 48 hours. During the COVID-19 pandemic, Curogram adapted its platform to offer crisis response solutions, including tools for managing screenings and testing sites, and partnered with United Memorial Medical Center in Houston to streamline their processes.

Curogram’s core product is a HIPAA-compliant, all-in-one communication platform. A key feature is the two-way texting capability, which allows medical offices to communicate directly with patients using their main business phone number, reportedly reducing phone call volumes by as much as 50%. The platform also includes customizable appointment reminders that can be personalized by appointment type and language, which have been shown to reduce patient no-show rates by up to 75%. Additional features include a telemedicine service for virtual visits, automated text-based surveys to gather patient feedback, and a system for soliciting 5-star Google reviews to improve a practice's online reputation. The platform also offers electronic patient forms to streamline the intake process and a virtual waiting room to manage patient flow for online appointments.

Keywords: patient communication, healthcare messaging, telemedicine platform, HIPAA compliant texting, medical practice management, patient engagement, appointment reminders, virtual care, healthcare SaaS, EMR integration, digital health, patient intake forms, online reputation management, front desk automation, healthcare communication, patient portal, medical office software, two-way texting, virtual waiting room, healthcare administration