Crossroads

Crossroads Helpline is a leading provider of 24x7 emergency roadside assistance services in India, catering to car and bike owners facing breakdowns. Operating primarily in the Delhi NCR region but extending services across India, Crossroads offers a subscription-based business model with packages like the GOLD NCR PACKAGE and GOLD PAN INDIA PACKAGE. The company serves individual vehicle owners and corporate clients, providing on-the-spot repairs, towing services, and access to a vast network of service providers. Revenue is generated through subscription fees and service charges. Crossroads prides itself on a rapid response time, aiming to reach customers within 29 minutes of a service request. The company has delivered over 7,00,000 services and maintains a high on-time service rate of 89.6%. Key services include breakdown assistance, tow trucks, flatbed trucks, and garage services, all accessible via a digital platform or call center.

Keywords: roadside assistance, vehicle breakdown, towing service, 24x7 support, subscription model, rapid response, car repair, bike repair, Delhi NCR, India.