Crewdible

Crewdible operates as a digital platform in Indonesia providing online fulfillment services tailored for e-commerce businesses and small to medium-sized enterprises (SMEs). The company was established in 2017 by Dhana Galindra and Sony Gultom. The business idea originated in 2016 from Galindra's own challenges while running a sporting brand, which led to the development of a micro-warehousing model. This model involves partnering with owners of empty or underutilized properties, such as houses and offices, transforming them into micro-warehouses.

The company's core service is to connect online sellers with this network of warehouse partners for order fulfillment, which includes inventory storage, packing, and shipping until the goods are picked up by couriers. This approach allows for the deployment of warehouses in strategic locations, reducing overhead costs like rent and setup fees for the sellers. The platform provides sellers with features like real-time inventory management, sales reports, and management of returns, all accessible through an application. Crewdible targets a segment of the market that includes small business owners who may be running their operations part-time, those with limited storage space, or entrepreneurs looking to expand their market reach without significant upfront investment in logistics.

The business model is designed to be mutually beneficial; as transaction volumes increase, so does the revenue for Crewdible, the online sellers, and the warehouse partners. For sellers, this system offers a more affordable fulfillment solution, enabling them to compete with larger players by reducing operational burdens and shipping costs. Crewdible has expanded its offerings to include a Dropshipper Network, connecting a seller's inventory with a wider network of resellers, and an Enterprise Solution for larger companies needing to optimize logistics. The company was acquired by Bukalapak on April 12, 2023, following a series of funding rounds that included investors like Global Founders Capital, 500 Global, and Ondine Capital.

Keywords: e-commerce fulfillment, micro-warehousing, online fulfillment service, third-party logistics, SME logistics, inventory management, order fulfillment, last-mile delivery, warehouse network, supply chain solutions, Indonesian logistics, e-commerce enabler, asset-light logistics, shared warehousing, outsourced logistics, dropshipping support, B2B logistics, multi-channel fulfillment, packing services, shipping automation