Cortex Healthcare

Cortex Healthcare, founded in the fall of 2015 by Riley Adamson, operates as a healthcare technology company based in Salt Lake City, UT. Adamson, who graduated with a degree in product design, identified a market need to address hospital readmission penalties. His founding vision was that systematically calling patients after discharge could mitigate recovery issues and provide data for systemic improvements.

The company provides a software platform for post-acute care providers, which functions alongside electronic health records (EHR) to improve patient outcomes. The service was initially centered on making follow-up calls to patients post-hospital discharge. It has since evolved into a comprehensive software solution that helps providers enhance clinical outcomes, patient experience, and employee retention. The platform is operated by registered nurses in the USA who conduct patient calls and intervene when necessary. Key features include real-time opportunity alerts for intervention, robust analytics for tracking trends, and integration with EMR and employee HR systems. The system aims to reduce hospital readmissions by proactively checking on patients, streamlining transitions, and predicting potential hospitalizations. It also gathers patient feedback to improve satisfaction and online ratings.

Cortex serves a variety of clients in the post-acute care sector, including home health agencies, skilled nursing facilities (SNFs), geriatricians, and hospitals. The business model appears to be subscription-based, providing software-as-a-service (SaaS) to these healthcare facilities. During the COVID-19 pandemic, the company expanded its services by employing nurses for remote call centers for five states. Cortex has received investment from venture capital firms Susa Ventures and Ludlow Ventures to support its mission.

Keywords: post-acute care, patient follow-up, readmission reduction, healthcare software, clinical outcomes, patient experience, remote patient monitoring, care transitions, skilled nursing facilities, home health agencies, healthcare analytics, patient satisfaction, EMR integration, care management, population health management, healthcare technology, patient engagement, discharge planning, clinical decision support, telehealth services