COPILOT Provider Support Services

COPILOT Provider Support Services, established in 2010 by CEO Nuaman Tyyeb and President Dr. Moby Kazmi, operates as a healthcare technology and services firm focused on streamlining patient access to therapies. The company functions as a strategic partner to life-science and medical technology organizations, offering what are known in the industry as HUB services. These services are designed to navigate the complexities of treatment access for patients, healthcare providers, and pharmaceutical manufacturers.

The business model centers on providing customized, technology-enabled reimbursement support services. COPILOT collaborates with biopharmaceutical and medical device companies to create tailored programs that assist patients in gaining access to prescribed treatments. Revenue is generated by offering these HUB services to manufacturers, which can support both high-volume products and treatments for rare disorders. In January 2023, the company received a strategic investment from QHP Capital to fuel its growth and expand its market position.

Dr. Moby Kazmi's background is notably relevant to COPILOT's mission. Before co-founding the company, he established CareMed Specialty Pharmacy, which was later acquired by PharMerica in 2017 after achieving significant growth. This experience in the specialty pharmacy sector provided a foundation for addressing the reimbursement and access challenges that COPILOT now tackles. The company's core offering is a proprietary digital platform, AUTOPILOT, which facilitates electronic benefits verification (eBV) and electronic prior authorization (ePA). This technology provides healthcare professionals and pharmaceutical clients with real-time data on a patient's insurance approval status, aiming to reduce administrative burdens and accelerate the time to therapy. The platform boasts features like over 99% medical benefit accuracy and a 95% same-day turnaround for benefit investigations. The services are designed to integrate with existing electronic medical records (EMR) and practice management tools.

Keywords: patient access services, reimbursement HUB, healthcare technology, specialty pharmacy support, market access solutions, biopharmaceutical services, medical device reimbursement, patient support programs, benefits verification, prior authorization, life-sciences, med-tech, patient assistance, therapy access, healthcare access solutions, reimbursement support, AUTOPILOT platform, eBV, ePA, HUB provider