Connected Benefits

Connected Benefits

Cloud-based employee benefits, HR, & payroll.

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Connected Benefits was established in 2013 by Robert Gaydos, an entrepreneur with a history of founding, investing in, and advising companies within the insurance and benefits sector. His experience includes involvement with ventures like Maxwell Health, Limelight Health, and GoCo, all of which focus on technology-driven solutions for benefits administration, underwriting, and HR processes. This background in leveraging technology to innovate within the insurance industry directly shaped the mission of Connected Benefits.

The firm operates as a national insurance agency, providing a software-as-a-service (SaaS) platform designed for employers to manage employee benefits. The platform brings new and existing benefit plans online, centralizing access for both employers and employees to manage their benefits anytime. The business targets individuals, families, and particularly small to medium-sized businesses, offering them tools for group health insurance and benefits management. Revenue is generated through its function as an insurance agency and by providing its software platform to clients.

The core service is an intuitive benefits management platform that consolidates various benefit plans. It offers solutions that extend beyond standard health, dental, and vision coverage to include telemedicine, personal health advocates, and identity theft protection. For employers, the service suite is designed to aid in talent retention and team satisfaction by simplifying complex administrative tasks. This includes platform management with full Benefit Administration Systems for improved HR operations, new hire onboarding, and support for Affordable Care Act (ACA) compliance. The company also provides enrollment support through personalized on-site guidance, 24/7 phone assistance, and virtual consultations. Post-sale support features a dedicated customer service team for new hires, billing management, and claims assistance. A significant milestone for the company was its acquisition by GoHealth on July 21, 2016, which allowed GoHealth to expand its technology platform into the group market.

Keywords: employee benefits, benefits administration, SaaS, group health insurance, HR technology, insurance agency, benefits management, compliance, enrollment support, InsurTech

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