Connect Financial Software Solutions

Connect Financial Software Solutions (FSS), founded in 2007, operates as a Credit Union Service Organization (CUSO) specializing in enterprise digital banking services for credit unions across the United States. The company's business model is centered on providing customizable digital solutions on a Software as a Service (SaaS) basis, enabling credit unions to offer personalized online and mobile banking experiences to their members. Revenue is generated through fees for these services, with a model that also facilitates cost-sharing opportunities for credit unions pursuing similar development objectives.

A significant milestone in the company's history was its acquisition in October 2023 by ieDigital, a UK-based digital banking software provider backed by Parabellum Investments. This strategic acquisition was aimed at accelerating ieDigital's growth and expanding its international market reach, creating the ieDigital Group. Following the acquisition, both Connect FSS and ieDigital have continued to operate under their original brand names. Grant Parry, formerly the President and CEO of Connect FSS, transitioned to the role of Executive Vice President (EVP) of Strategy for the newly formed group, working alongside ieDigital's CEO, Jerry Young.

Connect FSS offers a suite of digital banking products, including the Emerge Digital Enablement Platform and the Symmetry platform, which was acquired from Wescom Resources Group in 2019. The company's services encompass a wide range of functionalities such as account access, advanced payments, online account opening, custom lending workflows, and electronic document management. A key feature is its theming technology, which allows credit unions to maintain brand consistency across different channels and differentiate their digital offerings. The platform is designed for extensive integration, supporting over 150 third-party applications from both traditional and fintech companies, thereby offering clients flexibility in their choice of integrated services.

Keywords: digital banking, credit union service organization, CUSO, fintech, SaaS, online banking, mobile banking, account opening, lending workflows, electronic document management, core system integration, member experience, ieDigital Group, Grant Parry, financial software, payment solutions, channel consistency, third-party integration, US credit unions, Symmetry platform