collectAI

collectAI, legally registered as Collect Artificial Intelligence GmbH, is a Hamburg-based financial technology company established in 2016. The company was originally founded as part of the Otto Group before being acquired by Aareal Bank Group on March 24, 2022, to expand the bank's digital solutions portfolio. This acquisition integrated collectAI into Aareal Bank's Banking & Digital Solutions segment, with all employees being retained. Key milestones in the company's history include launching its first enterprise customer in 2018, shifting its focus to accounts receivable management in 2019, and entering an exclusive partnership with Powercloud in 2021. The firm is managed by Sebastian Hoop and Thomas von Hake.

The company provides a cloud-based, AI-powered Software-as-a-Service (SaaS) platform designed to digitize and automate receivables management. It operates on a B2B model, serving clients across various sectors including e-commerce, banking, insurance, energy utilities, and telecommunications. By integrating with a business's existing accounting software, collectAI automates the dunning process, from interactive invoicing to intelligent payment reminders. Revenue is generated through its SaaS solutions aimed at optimizing the order-to-cash value chain.

The core of collectAI's service is an AI-driven platform that personalizes and streamlines the debt collection process. It uses machine learning to determine the optimal communication channel, timing, and tone for engaging with end customers, thereby increasing payment conversion rates. The platform offers digital touchpoints like email, SMS, and chatbots for interactive customer communication. A key feature is its white-label capability, which allows clients to brand the payment portals and communications, creating a seamless customer experience and building trust. The system supports a wide range of payment methods, from traditional options to modern digital wallets, which can be dynamically configured. This approach aims to reduce manual processing costs, improve cash flow by decreasing Days Sales Outstanding (DSO), and enhance end-customer satisfaction and loyalty.

Keywords: receivables management, accounts receivable, debt collection, order-to-cash, dunning process, AI-based invoicing, payment reminders, financial software, fintech, SaaS, payment solutions, cash flow optimization, intelligent dunning, payment experience, digital payments, automated collections, interactive invoicing, payment platform, white-label payments, AI for finance