Client Outlook

Client Outlook Inc., a Canadian healthcare technology firm, was established by co-founders Steve Rankin and Brenda Rankin. Steve Rankin, who served as President and CEO, and Brenda Rankin, the COO, both brought over a decade of experience from the Health IT sector, including roles at Mitra Imaging and Agfa HealthCare. Their collective background in managing and implementing healthcare technology solutions fueled their mission to disrupt the enterprise medical imaging market. The company's key milestone was its acquisition by Mach7 Technologies in July 2020 for approximately CA$38.5 million, a move designed to create a comprehensive enterprise imaging platform.

The company's core business revolves around its flagship product, eUnity, a zero-footprint universal medical image viewer. Client Outlook's business model is centered on selling this software platform to healthcare organizations such as hospitals, clinics, and radiology reading companies. The primary goal is to empower healthcare providers by giving them unified access to patient images and data, regardless of where the information is stored. This approach facilitates remote consultations, enhances clinical workflows, and helps reduce operational costs.

eUnity is designed as an integration platform that provides diagnostic-quality viewing of both DICOM and non-DICOM media across various devices, including mobile, without requiring special hardware. Its "zero-footprint" nature means it operates within a web browser, simplifying deployment and access for clinicians. The platform's key features include real-time collaboration tools, advanced visualization with MIP/MPR and 3D capabilities, support for specialized imaging like breast tomosynthesis and echocardiograms, and robust integration with Electronic Medical Record (EMR) systems. By federating multiple disparate systems, eUnity presents a complete imaging history, aiming to match the performance of a traditional PACS workstation while offering greater flexibility and scalability. Keywords: Client Outlook, Mach7 Technologies, eUnity, medical imaging viewer, healthcare IT, enterprise imaging, universal viewer, zero-footprint viewer, Steve Rankin, Brenda Rankin, diagnostic imaging, DICOM viewer, non-DICOM viewer, PACS, VNA, EMR integration, radiology software, cardiology imaging, image integration platform, healthcare data management