Clarus Systems

Clarus Systems, Inc. established itself as a specialized provider of solutions for managing unified communications (UC) within large-scale enterprises. Founded in 2000 and headquartered in Redwood City, California, the company directed its efforts towards addressing the complexities of enterprise voice, video, and data communication networks. The firm operated with a clear focus on the Fortune 100 and 500 segments, attracting a client base that included prominent organizations in financial services, healthcare, energy, and communications, alongside system integrators and managed service providers.

The company's business model was centered on the development and sale of sophisticated software designed to give enterprises greater control and insight into their communication infrastructure. Revenue was generated through the licensing of its proprietary software suite. This approach targeted the significant operational challenge of ensuring high-quality voice and video experiences for end-users, a critical component for modern corporate productivity. Clarus Systems provided tools to automate testing, monitor performance, and analyze configurations, thereby helping to reduce the total cost of ownership for these intricate systems.

At the core of its offering was the ClarusIPC Plus+ solution suite. This platform delivered end-to-end service management for Voice over IP (VoIP), Unified Communications, and TelePresence video services. Key features included pre-deployment readiness assessment, continuous automated testing, and production performance monitoring. This allowed IT departments to proactively identify and resolve issues related to voice quality, service availability, and device configuration before they impacted users. The system provided a centralized management dashboard for a holistic view of the entire communications environment, from servers and gateways to individual devices. A significant milestone in the company's trajectory occurred in May 2012, when it was acquired by OPNET Technologies, a provider of application and network performance management solutions. The products developed by Clarus Systems were integrated into OPNET's portfolio and later became part of Riverbed Technology following Riverbed's acquisition of OPNET.

Keywords: unified communications management, UC management, voice over IP management, VoIP monitoring, TelePresence management, contact center solutions, enterprise communication software, network performance management, application performance management, voice quality testing, video call monitoring, automated network testing, configuration analysis, service availability, enterprise IT management, communication software, OPNET Technologies, Riverbed Technology, ClarusIPC, IP communication