Citrusfreight

Citrus Freight is a Bengaluru-based logistics technology company established in 2016 by university friends Biplob Barik and Ricky Goyal. The founders initially launched a digital freight forwarding venture in 2016, and in response to pandemic-induced supply chain disruptions, they pivoted to create Citrus Freight in 2021, focusing on the specific challenges of exporting perishable goods. The company operates as India's first mobile-first platform for booking refrigerated (reefer) containers, targeting the needs of small and medium-sized enterprise (SME) agricultural exporters.

The firm addresses significant inefficiencies in India's agricultural export sector, which, despite being a top global producer, accounts for only 2% of the world's perishable exports due to high spoilage rates and complex logistics. Citrus Freight provides an end-to-end digital solution for shipping temperature-sensitive commodities like fruits, vegetables, seafood, meat, and flowers. The platform serves exporters shipping to regions including Europe, the Middle East, and Southeast Asia, helping them compete on a global scale. Revenue is generated through its comprehensive logistics services. The company reported revenues of ₹8.5 crore in FY24 and aims to reach ₹45 crore within the next one to two years.

The company's core offering is a cloud-based platform, accessible via a mobile app, that digitizes the entire export process. Key features include an AI-powered booking engine for instant price discovery, which reduces booking times from 72 hours to just 10 minutes. The platform also provides real-time temperature monitoring, predictive analytics, smart vessel scheduling to find optimal routes, and automated compliance workflows. This technology has successfully reduced cargo spoilage rates to under 5%, a significant improvement from the industry average, and increased client market reach by over 40%. Beyond container booking, the company offers a suite of services including ocean freight, customs clearance, surface transport, marine insurance, and assistance with cargo claims.

Keywords: refrigerated container booking, perishable exports, logistics technology, cold chain logistics, freight forwarding, agricultural exports, SME exporters, ocean freight services, customs clearance, real-time temperature monitoring, supply chain technology, digital freight platform, reefer shipping, India export, food logistics, marine insurance, vessel scheduling, AI logistics, trade finance support, cargo tracking