Chipee

Chipee, Inc. operates a digital platform designed to foster positive communication and deepen the relationships between companies, their customers, and employees. The company offers two main services: "Chipee," a social gifting tool, and "Engraph," a CX/EX analysis and improvement service.

The "Chipee" service allows customers to easily send messages of gratitude and support, along with digital tips, to staff at various businesses such as hotels, restaurants, and beauty salons. This system provides a way for customers to show appreciation directly to employees, who can then convert these digital tips into cash. For businesses, Chipee offers a solution called "Chipee for Business," which visualizes customer feedback.

The second service, "Engraph," is a specialized platform that analyzes customer and employee engagement. It utilizes positive feedback from customers to enhance employee motivation and improve the overall value provided to clients, aiming to create a positive cycle of customer experience (CX) and employee experience (EX) that supports sustainable corporate growth.

The company was founded by Reijiro Yamasaki, who previously founded R-Cube, Inc. in 2006 and successfully sold it in 2018 before his second entrepreneurial venture with Chipee. Recently, Chipee secured 150 million JPY in a seed funding round to accelerate its growth and service expansion.

Keywords: digital tipping, customer feedback, employee engagement, social gifting, CX analysis, EX improvement, customer experience, employee experience, positive communication, feedback visualization, service industry tech, hospitality tech, restaurant tech, salon tech, corporate wellness, staff motivation, customer relationship management, Engraph, gratitude platform, business growth