Charge Health

A mobile application designed for nurses and hospital care team members to facilitate peer-to-peer recognition and support. The platform aims to address the high turnover rates in the nursing profession by fostering a positive work environment and improving staff retention.

The service is delivered through a mobile app available on both Apple's App Store and Google Play, allowing for a grassroots, caregiver-led adoption that bypasses typical barriers to technology implementation in healthcare settings. The business model appears to be a B2B approach, targeting hospital leaders and Chief Nursing Officers (CNOs) to implement the solution across their teams. The company provides data-driven insights, demonstrating measurable improvements in culture, likelihood-to-recommend (LTR), and retention for its clients, which include healthcare systems like HCA, Peace Health, and Allegheny Health System. Revenue is likely generated through subscriptions or service fees paid by these healthcare organizations.

By creating a space for meaningful kudos and recognition, the platform connects caregivers to the purpose behind their work, which has been shown to increase a sense of belonging and the likelihood that an employee will recommend their workplace. The company has received a strategic investment from Press Ganey, a notable player in healthcare experience analysis, indicating confidence in its approach to improving the caregiver experience.

Keywords: healthcare, employee recognition, staff retention, nurse burnout, mobile application, peer support, hospital administration, caregiver engagement, workplace culture, healthcare technology