Cavos AI

Cavos.io specializes in advanced voice AI solutions designed to automate customer interactions and enhance agent coaching for companies in South East Asia. The platform leverages highly realistic conversational AI to handle routine customer calls, freeing up human agents for more complex tasks. By automatically scoring up to 100% of customer conversations in real-time, Cavos identifies critical areas for improvement and transforms these insights into personalized coaching plans for agents. This not only improves efficiency but also ensures a higher quality of customer service. The company primarily serves businesses in the South East Asian market, offering a subscription-based model that provides recurring revenue. Cavos is also expanding its AI voice capabilities to include regional languages like Bahasa Indonesia, making it a versatile solution for diverse linguistic needs.

Keywords: voice AI, customer interactions, agent coaching, South East Asia, conversational AI, automated calls, quality assurance, real-time scoring, personalized coaching, Bahasa Indonesia.