Carium

Carium operates as a virtual care management platform, offering what it terms a next-generation virtual health technology for the healthcare sector. Founded in 2018 by individuals including Scott Pradels, Rick Johnston, and Michael Hatfield, the company aimed to address challenges for both patients and healthcare providers by creating a well-designed, patient-centric platform. Pradels, now the CTO, was passionate about creating a solution to support individuals on their unique health journeys. The company is led by CEO Rich Steinle, who brought nearly 30 years of healthcare leadership experience when he joined in June 2022. In February 2025, Carium was acquired by Healthmap Solutions, a kidney population health management company, to enhance Healthmap's digital engagement and patient support capabilities.

The firm's business model is centered on providing its configurable platform as a service, which can be deployed by clients within weeks. This allows healthcare organizations to consolidate their technology stack and avoid the high costs associated with developing proprietary solutions. Carium generates revenue by enabling providers to utilize various reimbursement models, including fee-for-service for virtual visits and specific CPT codes for services like Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). The platform also supports value-based care models by facilitating cost-effective care delivery and improving patient outcomes. Its clientele spans health systems, physician and wellness organizations, healthcare innovators, and payors/payviders.

Carium's core offering is an end-to-end virtual care platform designed to make the healthcare journey more actionable and personalized for patients and more efficient for care teams. The system integrates with major Electronic Health Records (EHRs) like Epic and Cerner and uses intelligent automation to streamline over 80% of complex clinical and administrative workflows. For patients, Carium provides an easy-to-use mobile application for tracking health data, communicating with care teams via text, in-app chat, or video calls, and receiving personalized coaching and educational content. For providers, the platform offers a unified dashboard to monitor patient populations, identify individuals needing intervention, and manage chronic conditions remotely. Key features include remote monitoring via connected devices, tools for tracking medication adherence, and analytics to identify trends and enable proactive interventions. The platform has demonstrated measurable results, including significant increases in workflow efficiency, high patient engagement rates, and reductions in hospital readmissions and costs per patient.

Keywords: virtual care platform, remote patient monitoring, digital health, patient engagement, healthcare technology, care management, telehealth, chronic care management, EHR integration, virtual health, population health management, healthcare workflow automation, patient-centric care, healthcare analytics, digital transformation in healthcare, value-based care technology, provider-patient communication, health system solutions, payvidor solutions, MedTech