CareSwitch

CareSwitch operates as a technology firm focused on the home care industry, providing an AI-powered software platform designed to streamline agency operations. The company was founded in 2018 by Ilya Vakhutinsky (CEO) and Mark Fayngersh (CTO). Vakhutinsky's connection to the industry is personal; his mother was a home health aide, and witnessing the challenges she faced inspired his entrepreneurial direction. This early exposure led to his participation in the Thiel Fellowship, a $100,000 grant for young entrepreneurs, which supported his initial efforts in building solutions for the home care sector.

The firm's core offering is a comprehensive, AI-driven operating system that replaces traditional agency management software. It targets home care agencies, franchises, and senior care facilities, automating administrative functions to allow providers to concentrate on delivering care. Key features include automated scheduling, lightning-fast care planning, billing, payroll management, electronic visit verification (EVV), and compliance tools. The platform leverages artificial intelligence to optimize caregiver matching, analyze care plans for improvements, and identify potential safety risks. An in-platform AI assistant, named Looper, further enhances efficiency by handling data collection, task assistance, and event monitoring.

CareSwitch's business model is 'freemium,' providing a base version of its software for free to handle essential tasks like scheduling and documentation. Revenue is generated through optional paid upgrades for premium features such as full-service payroll and advanced team chat functionalities. Headquartered in New York, the company operates on a remote-first model, allowing it to maintain a global talent pool. Since its inception, CareSwitch has secured $6.2 million in funding and acquired Rappora, a non-medical home care agency management software company, in April 2021 to enhance its offerings.

Keywords: home care software, agency management system, AI-powered home care, caregiver scheduling, electronic visit verification, home healthcare, care plan management, payroll for home care, home care compliance, digital health, Ilya Vakhutinsky, Mark Fayngersh, Rappora acquisition, Thiel Fellowship, B2B SaaS, freemium model, HR tech, remote-first, senior care technology, healthcare administration, automated billing, caregiver matching, clinical documentation, home care operations