Caresquare

Caresquare is a software company that provides a workflow automation platform for Australia's National Disability Insurance Scheme (NDIS) plan managers. Founded in late 2023 by Joshua Suntup and co-founder Connor Sainsbury-Canham, the Sydney-based startup aims to modernize the NDIS sector, which has often relied on inefficient legacy systems.

The company's core offering is a software-as-a-service (SaaS) platform designed to automate and streamline invoice and claims management. Key features include automatic data extraction from invoices, participant and provider management tools, client approval workflows, and automated submission of claims to the National Disability Insurance Agency (NDIA). The system can automate up to 90% of invoices, handling tasks like ABN validation and service item number extraction. To combat fraud, which is a significant issue in the NDIS, Caresquare has partnered with ConnectID, a digital identity solution from Australian Payments Plus, to enable real-time identity verification for participants and providers. This integration adds a layer of security to help ensure funds are directed correctly.

Caresquare operates on a tiered subscription business model. It offers a per-invoice plan for basic invoice automation and a per-participant monthly plan that includes more advanced features like integrations and claims management. An enterprise-level plan is also available for larger plan managers with custom requirements. The platform integrates with major email providers and accounting software to fit into existing workflows. In July 2024, it was reported that tech investor Michael Frazis had acquired a 10% stake in the startup.

Keywords: NDIS plan management, workflow automation, invoice automation, AI for NDIS, claims management software, disability support services, Australian fintech, fraud detection, digital identity verification, NDIA claims, PACE ready, participant management, provider management, ConnectID partner, Joshua Suntup, Connor Sainsbury-Canham, Michael Frazis, SaaS, automated invoicing, NDIS software