CareLine

CareLine

All-in-one cloud software for home care agencies.

HQ location
Buffalo, United States
Launch date
Employees
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DateInvestorsAmountRound

$5.0k

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Total Funding000k
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CareLineLive is a cloud-based home care management software provider for home care agencies. The company was founded in 2014 by Josh Hough, who was joined by his friend and the company's current Director of Development, Dec. Hough's inspiration came from his personal experiences with the healthcare system, first as a patient with a rare muscle-weakening disorder and later from the communication challenges his family faced regarding his grandfather's care. This led him to create a platform to connect carers, families, and professionals in one system. A pilot version was launched in 2012 as an electronic call monitoring system, evolving into a comprehensive management platform by its official launch in 2018.

The company's all-in-one solution is designed to increase efficiency, capacity, and compliance for domiciliary care businesses by digitizing workflows and automating administrative processes like rostering, invoicing, and payroll. The system operates across three integrated platforms: a Management Portal for agency owners and managers, a Carer Companion mobile app, and a Care Circle Portal for clients' families, friends, and other stakeholders like GPs. Key features include real-time electronic call monitoring, eMAR (electronic medication records), care planning, incident reporting, and tools for regulatory compliance. The platform aims to reduce administrative tasks, allowing carers to spend more time delivering person-centered care.

CareLineLive's business model is subscription-based, with pricing determined on a per-carer basis. The company serves over 700 home care providers globally, with more than 25,000 carers using the system daily across the UK, Ireland, Jersey, and Australia. The company has grown through organic expansion and acquisitions, including the purchase of CareFor IT and Ulysses in 2023. CareLineLive has raised a total of $5.76M in funding over 5 rounds, with the latest being a Series B round in January 2023.

Keywords: home care management software, domiciliary care software, care rostering, electronic call monitoring, eMAR, care planning, home care compliance, carer mobile app, family portal, care management system, digital social care records, NHS Assured Supplier, remote workforce management, healthcare SaaS, payroll automation for care, client management for home care, real-time care monitoring, lone worker safety, home care invoicing, care agency efficiency

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