Thinventory

Thinventory is the software platform developed by ByBox, a company specializing in smart locker technology and supply chain solutions. Founded in 2000 by Stuart Miller, Steve Huxter, and Dan Turner, ByBox aims to solve challenges in field service logistics by ensuring engineering parts are available where and when they are needed. Miller, the CEO, has a background in the logistics industry and has been instrumental in the company's growth, including securing a management buyout in 2018 backed by LDC.

The core of the business revolves around a combination of its software platform, Thinventory, and a network of smart lockers. Thinventory provides full visibility and control over the entire supply chain, from the distribution center to the field engineer. It is designed to manage and track inventory, reduce stock losses, and improve the efficiency of field service operations. This service is primarily for businesses with mobile workforces, such as those in the telecommunications, medical, and technology sectors, helping them to increase the first-time fix rates of their engineers.

The business model is based on providing these integrated logistics services. ByBox manages the distribution of critical parts overnight into its extensive network of app-controlled lockers located near the end customer, allowing engineers to collect what they need for their first job of the day. This eliminates the need for engineers to travel to a depot or hold onto excess stock. The Thinventory platform allows for precise tracking, returns management, and data analysis to optimize the supply chain.

Keywords: field service logistics, supply chain management, smart locker network, inventory optimization, last-mile delivery, technical courier, inventory control, service parts logistics, mobile workforce solutions, logistics technology