BRISYS

BRISYS Inc., established in May 2003 by Katsuji Magami, is a Tokyo-based provider of Voice-over-Internet Protocol (VoIP) solutions. Initially focused on consumer VoIP services, the company successfully pivoted to the corporate market. Its core offering is "BIZTEL," a cloud-based business phone and call center system developed in partnership with LINK Inc. BIZTEL delivers private branch exchange (PBX) functionalities via the cloud, which significantly reduces costs for enterprise clients by eliminating the need for physical equipment and maintenance.

The company's primary business model revolves around subscription-based services for its suite of products. BIZTEL, which accounts for a significant portion of the company's operations, serves over 2,000 corporate clients, including call center operators. The service's key features include its flexibility, allowing use anywhere with an internet connection, and its scalability to meet changing business demands. BRISYS's technology is also integrated into major restaurant booking sites and online meeting systems.

In addition to its main telephony services, BRISYS offers other cloud-based solutions. These include "GRAIN," a comprehensive management system for golf courses, and a partnership to provide "shouin for Contact Center," a video-based training service. The company also engages in contract development, leveraging the expertise gained from its core product development. To ensure high security and reliability, particularly for clients in sectors requiring stringent compliance like PCI DSS, BRISYS manages its own cloud infrastructure and adheres to rigorous quality assurance and testing protocols.

Keywords: cloud telephony, VoIP solutions, contact center systems, business phone services, SaaS, BIZTEL, subscription model, PBX replacement, enterprise communications, call center technology, SIP, Asterisk, remote work solutions, golf course management, GRAIN, corporate IT solutions, telecommunications service, system development