BrightClaim
Provide insurance companies and self-insured corporations with consistent daily and catastrophe claims.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor | €0.0 | round |
N/A | Acquisition | ||
| Total Funding | 000k | ||
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BrightClaim operates as a provider of integrated claims solutions tailored for the U.S. property and casualty (P&C) insurance market. The company was established in 2004 and is headquartered in Atlanta, Georgia. In May 2017, BrightClaim and its associated company, National Vendor, were acquired by Genpact, a global professional services firm. The acquisition was aimed at combining BrightClaim's domain expertise with Genpact's digital technologies and analytics to transform the claims management process. Howard Rogers served as the CEO of BrightClaim at the time of the acquisition.
The company's business model is centered on providing end-to-end, outsourced claims services to insurance carriers and self-insured corporations. It addresses both daily and catastrophe claims, aiming to help clients streamline processes, manage outcomes, and improve customer service. BrightClaim serves a substantial client base, which has included half of the top 20 auto and property insurers in the U.S. Revenue is generated by delivering a range of service capabilities that support the entire claims lifecycle.
BrightClaim’s service portfolio is comprehensive, encompassing loss adjusting, contents management services, end-to-end liability claims management, and managed repair services facilitated through a national contractor network. The company specializes in managing property claims for both structural and contents losses. Its offerings include property field services, catastrophe claim adjustment, claims administration, estimating services, and warranty inspection services. A key component of its operations was BrightServ, an entity formed after acquiring ServiceLane, which provides customized solutions like contractor management and direct repair programs through a web-based platform. The firm also utilizes a network of approximately 1,000 independent field property adjusters for desk reviews, estimations, and on-site assessments.
Keywords: property and casualty insurance, claims solutions, claims management, loss adjusting, catastrophe claims, insurance claims processing, claims administration, managed repair services, contractor network, insurance outsourcing, contents claims, liability claims, claims adjusting, P&C insurance services, Genpact, National Vendor, Howard Rogers, insurance technology, claims services provider, U.S. insurance market