BellFace

BellFace Inc., founded on April 27, 2015, by Kazuaki Nakajima, operates in the B2B SaaS market, providing a specialized inside sales system. The company's core offering, the bellFace platform, is designed to enhance remote sales and customer support by combining telephone communication with real-time screen and document sharing. Unlike typical web conferencing tools, bellFace initiates connections instantly via a 4-digit number or an SMS link, eliminating the need for pre-sent URLs or application installations, which makes it particularly accessible for clients who are not tech-savvy.

The platform serves over 3,800 companies, with a significant footprint in the financial services sector, including banking and securities for retail sales. Its business model is subscription-based, with monthly fees determined by the number of user IDs. The system includes features specifically for sales operations, such as document sharing, digital business card exchange, recording and transcription of sales calls, and a digital script function. This allows sales teams to conduct product proposals, issue prospectuses, and finalize contracts remotely and efficiently.

In April 2024, the company launched "bellSalesAI," a smartphone application that uses AI to analyze and visualize face-to-face sales conversations. This tool aims to solve the problem of sales activities being a "black box" by digitizing voice data from in-person meetings, automatically summarizing them, and reducing the administrative workload of inputting data into CRM systems. BellFace has secured substantial funding over several rounds, including a significant 5.2 billion yen (approximately $49 million USD) Series C in 2020 and a 3 billion yen Series D in 2021, from investors such as Globis Capital Partners, SMBC Venture Capital, and Incubate Fund.

Keywords: SalesTech, inside sales, remote selling, B2B SaaS, customer support system, financial services technology, sales automation, CRM integration, sales analytics, AI sales tool