Beddoes Institute

Beddoes Institute is a research and benchmarking firm that specializes in the financial advice sector. Founded in 2009 by Dr. Adam Tucker and Dr. Rebecca Sheils, the institute leverages their extensive backgrounds in research and data analytics to improve the performance of financial advice practices. Dr. Sheils, with a PhD in Health and Behavioral Sciences, and Dr. Tucker, with a PhD in Statistics, established the firm to provide evidence-based insights into client experience and practice management.

The company's core offering is the Leading Practices Program, a comprehensive system designed to help financial advice practices measure, diagnose, and improve their client service. This is centered around the Client Experience Survey, a tool developed through years of commercial and academic research to gauge client satisfaction and loyalty. The institute uses advanced analytical techniques to identify key areas for improvement and provides benchmarking data that allows practices to compare their performance against industry peers. Beddoes Institute also maintains an online Leading Practices Library, which features strategies from top-performing financial practices.

The firm serves financial advice practices, dealer groups, and product manufacturers. Beyond its benchmarking services, Beddoes Institute is also known for its 'Most Trusted Advisers' (MTA) network, which helps connect consumers with highly-rated financial advisers based on client feedback and qualifications. This initiative grew out of their research into what clients value most in a financial adviser, focusing on building a community of advisers who have demonstrated exceptional client service.

Keywords: financial advice, client experience, practice benchmarking, adviser research, data analytics, performance improvement, financial services consulting, client satisfaction surveys, professional development, advice industry