Atrinet

Atrinet, founded in 2013 by Efi Levi, Ohad Kamer, and Meir Ben-Moshe, operates in the telecommunications sector, specializing in network automation and operational support systems (OSS). The company has a unique history, originating as a spinoff from 3Com in 2000, later acquired by Nokia Solutions and Networks (NSN) in 2007, and then spun off from NSN through a management acquisition led by its founders. This background provided the team with deep expertise in network technologies. For instance, co-founder and CMO Ohad Kamer previously served as Head of Sales and Business Development at NSN and holds a BSc in Electrical Engineering.

Atrinet's primary clients are telecommunication service providers (CSPs), managed service providers (MSPs), and enterprises with large-scale, complex networks. The company addresses the challenge these organizations face in managing multi-vendor, multi-technology network environments, especially with the transition to 5G and IoT. The business model centers on providing software and services that enable network automation, thereby reducing operational expenses and accelerating the deployment of new services. In February 2024, ServiceNow announced an agreement to acquire Atrinet's NetACE technology, a deal that was completed in April 2024. Concurrently, Atrinet became a certified ServiceNow Consulting and Implementation Partner, ensuring continued service for existing contracts and providing implementation services to ServiceNow customers.

The company's flagship product portfolio was NetACE TONAS™ (Telecom Operations and Network Automation System), a cloud-native, low-code platform designed to streamline telecom operations. This system offers functionalities like network discovery, service activation, performance monitoring, and fault management. A key feature is its model-driven, open architecture, which supports various network domains (including 3G, 4G, 5G, IP, and optical) and allows for rapid integration with existing OSS/BSS systems through TM Forum standard APIs. NetACE's low-code approach empowers network engineers to onboard new technologies and services themselves. The platform also incorporates AI and machine learning for proactive root cause analysis. Following the acquisition, the NetACE technology is being integrated into the ServiceNow platform to provide end-to-end network lifecycle management.

Keywords: network automation, telecommunications, OSS, network management, 5G, cloud-native, low-code platform, service activation, multi-vendor networks, network virtualization