Arzttermine

Arzttermine

Book your appointment with the doctor.

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Arzttermine.de was an online platform focused on the German healthcare market, providing digital appointment booking services for patients and practice support for medical and dental professionals. The company was founded in 2011 by Bjoern Keune, Gennadi Tschernow, and Axel Kuzmik. They launched with initial support from business angels and later secured a seven-figure investment in 2013 from the Cologne-based publishing house Greven's, which enabled a nationwide expansion of their services.

The platform's core function was to allow patients to find and book medical appointments online, 24/7, without needing to call the practice directly. This service addressed the common issue of practices being difficult to reach by phone and aimed to reduce the administrative load on reception staff. For medical practices, Arzttermine.de offered a digital tool to manage appointments, which helped to streamline scheduling, minimize appointment no-shows through automatic reminders, and attract new patients. The business model was based on providing these services to doctors, who could create a profile for their practice on the platform. By 2012, around 300 practices were registered.

A significant milestone in the company's history was its acquisition by Müller Medien, a well-known telephone directory publisher, in 2015. This acquisition positioned Arzttermine.de within a larger network. Subsequently, the online appointment booking market saw considerable consolidation. In November 2016, Doctena, a Luxembourg-based medical booking platform, acquired one of its German competitors, Doxter. Shortly after, in early 2017, Doctena also took over the health sector customer base of another provider, Terminland, significantly increasing its footprint in Germany. By 2018, Arzttermine.de became part of Germany's largest healthcare portal network, ÄRZTE.DE, which serves over 5 million patients.

Keywords: online appointment booking, healthcare Germany, digital health services, medical practice management, patient portal, doctor search, dental appointments, practice software, healthcare IT, appointment scheduling, Bjoern Keune, Müller Medien, ÄRZTE.DE, Greven's Verlag, digital patient services, medical appointment platform, online doctor booking, practice efficiency, patient acquisition, healthcare network

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