Armedia

Armedia, founded in 2002 by James Bailey and Ffedj S. Dela, operates as a technology firm specializing in Enterprise Case and Content Management (ECCM). The company was established to address a growing need for specialized services within the ECCM sector, a vision driven by the founders' extensive backgrounds. James Bailey's experience spans roles as a technical consultant and solutions architect, providing him with deep insights into client-side challenges and enterprise architecture. This experience directly shaped Armedia's focus on delivering targeted solutions. The firm has achieved significant milestones, including becoming a CMMI-DEV Level 3 appraised organization, a testament to its commitment to quality and process improvement. Furthermore, Armedia has secured a position in the GSA FedRAMP Marketplace with its ECCM offering, signaling its capability to meet the stringent security and compliance standards required for federal government contracts.

The company's business model is centered on providing specialized technology services and solutions to a diverse client base that includes federal agencies and Fortune 500 companies across various industries such as transportation, logistics, manufacturing, and energy. Armedia generates revenue through consulting services and the implementation of its proprietary and partner-based software solutions. As a Woman-Owned and Service-Disabled Veteran-Owned Small Business (WO-SDVOSB), the company holds several key government contract vehicles, including the GSA IT Schedule 70 and Schedule 36, which facilitate procurement for public sector clients. Its market position is strengthened by strategic partnerships, holding designations such as a Hyland Alfresco Strategic partner, an OpenText Gold Partner, and a Microsoft ISV partner.

Armedia's core service offering revolves around digital transformation and IT modernization, leveraging a suite of technologies including Alfresco, ArkCase, Drupal, and OpenText. The firm assists clients with a range of needs from content strategy and records management to regulatory compliance and case management. One of its key products is ArkCase, a modern, open-source case management platform designed to be flexible and adaptable for various business processes, particularly within government and regulated industries. This platform exemplifies Armedia's strategy of developing products to address specific business problems identified through its extensive client work. The firm's expertise extends to document capture, Freedom of Information Act (FOIA) and public records request processing, data migration, and workflow automation, providing a comprehensive suite of services for managing the entire content lifecycle.

Keywords: Enterprise Content Management, Case Management, Government Contractor, Digital Transformation, IT Modernization, Open Source, Alfresco, OpenText, ArkCase, FedRAMP