Arcus FM

Arcus FM stands as a significant entity in the United Kingdom's facilities management sector, distinguished by its technology-led and people-driven approach. The company's journey began in 2009, initially formed as a joint venture with the major UK retailer, Sainsbury's, focusing on building fabric maintenance. This foundational partnership was instrumental in the company's early growth, allowing it to expand its scope of services to meet the evolving demands of its primary client. A pivotal moment in Arcus FM's history occurred in February 2020, when a management buyout, supported by strategic investment from private equity firm Soho Square Capital, established it as an independent business. This transaction allowed the management team, led by CEO Chris Green, to retain majority ownership and accelerate expansion plans.

The business operates across the UK, serving a diverse client base that spans retail, logistics, hospitality, and corporate offices. Its business model centers on providing a comprehensive suite of facilities management services, with a notable capability of self-delivering over 80% of them. Revenue is generated by offering both hard and soft FM services, including mechanical and electrical maintenance, refrigeration, building fabric, cleaning, drainage, and security. A key differentiator for Arcus is its investment in proprietary technology, notably the Helix IoT platform. This system provides clients with remote monitoring, data analytics, and insights that drive efficiencies, reduce energy consumption and costs, and improve asset uptime. The company fields a large mobile workforce of over 1,000 multi-skilled engineers and technicians, available 24/7 to support its national customers.

The leadership of CEO Chris Green, who has been with the company since its inception, has been central to its trajectory. His background includes an engineering degree from the University of Oxford and an MBA from The University of Edinburgh, followed by leadership roles at Heathrow Airport and as Head of FM for Sainsbury's, which provided him with deep sector-specific expertise before leading Arcus. Under his direction, the company has pursued strategic growth, highlighted by the acquisition of the Trios Group in August 2023. This move significantly enhanced Arcus FM's mobile engineering capabilities and project delivery strength, aligning with its ambition to become a top provider of mobile FM services in the UK. To support its workforce, the company opened a 17,000-square-foot National Training Centre in 2023, offering practical and theoretical training to upskill its colleagues in emerging technologies.

Keywords: facilities management, mobile engineering, hard FM, soft FM, M&E services, refrigeration maintenance, building fabric services, corporate cleaning, asset management, proprietary technology, remote monitoring, IoT platform, energy management, compliance services, UK facilities management, Sainsbury's FM partner, Soho Square Capital, Chris Green, strategic acquisitions, integrated facilities solutions