Appway

Appway

Empowers the service industries to move beyond automation toward ongoing digital transformation.

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Appway provides process automation software tailored for the financial services industry, with a strong focus on client onboarding and lifecycle management. The company was founded in Switzerland in 2003 by Hanspeter Wolf and Oliver Brupbacher. Wolf, who served as CEO, brought decades of experience in building user-centric, industry-specific software companies to the venture.

The firm's core offering is a low-code/no-code platform that enables financial institutions to design and manage automated workflows, integrating people, systems, and data. This platform allows for the development of scalable business applications through reusable components, which helps clients digitize and accelerate critical processes. A key product, Appway Onboarding, is designed to streamline the initiation and management of new client relationships, ensuring adherence to complex and evolving regulations like Know-Your-Customer (KYC) and anti-money laundering (AML) standards across various jurisdictions. The software automates tasks, orchestrates data from internal and external systems, and provides a unified workspace for front, middle, and back-office teams, which can reduce client onboarding times by up to 90%.

Appway operates on a B2B model, serving a global clientele that includes prominent banks, wealth managers, and insurance companies such as Credit Suisse, HSBC, and JP Morgan. Its revenue is generated through software licensing and its cloud-based platform, which is offered as a fully managed service. In June 2020, Appway secured a significant milestone with a $37 million investment from Summit Partners to fuel global expansion. This culminated in its acquisition by FNZ, a global wealth management platform, which was announced in December 2021 and completed in February 2022. Following the acquisition, Appway was integrated into FNZ's end-to-end platform, and Hanspeter Wolf transitioned to the role of Chief Technology Officer for the FNZ Group.

Keywords: wealth management, client onboarding, workflow automation, low-code platform, regulatory compliance, financial services, digital transformation, process management, client lifecycle management, fintech

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