ANBOTO
closedSemantics and artificial intelligence applied to Customer Engagement. The perfect assistant, always available, with extraordinary language expertise.
| Date | Investors | Amount | Round |
|---|---|---|---|
| investor | €0.0 | round | |
N/A | Support Program | ||
| Total Funding | 000k | ||
| EUR | 2022 | 2023 |
|---|---|---|
| Revenues | 0000 | 0000 |
| EBITDA | 0000 | 0000 |
| Profit | 0000 | 0000 |
| EV | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 |
Source: Company filings or news article
Anboto Group was established in November 2009 by Xabier Uribe-Etxebarria in Bilbao, Spain, with subsequent offices in Silicon Valley. The founder, a serial entrepreneur with a background in innovative web technologies, named the company after a mythological Basque mountain. Uribe-Etxebarria later founded Sherpa.ai in 2012, a company specializing in predictive AI digital assistants, which appears to be the successor to Anboto Group's mission and operations.
The company focused on developing technology for web customer service and e-commerce, utilizing semantics and natural language processing (NLP). Anboto Group operated on a Software-as-a-Service (SaaS) model, providing its solutions through the cloud to enterprise organizations. Its revenue was generated by offering tools designed to reduce customer service costs and increase online sales. The client roster included notable names such as Vueling Airlines, BBVA bank, and PricewaterhouseCoopers.
Anboto's core offering was the Anboto Customer Engagement Suite, which included products like the Anboto Virtual Assistant, Intelligent Chat, and an automatic email response and management system. This technology enabled a more natural, human-like interaction between customers and a company's digital channels, capable of handling hundreds of thousands of conversations monthly. The system was designed to handle repetitive tasks, freeing up human agents and aiming for a return on investment within months. During its operation, Anboto Group gained significant recognition, including being named the worldwide "Start-up of the year" in the Innovate!100 list in 2010 and a "Gartner Cool vendor" in 2011.
Keywords: Xabier Uribe-Etxebarria, Anboto Group, web customer service, natural language processing, semantic technology, virtual assistant, intelligent chat, SaaS, customer engagement suite, e-commerce technology, automated email response, Bilbao startup, Vueling Airlines, BBVA, conversational AI, customer support automation, cloud software, machine learning, Sherpa.ai predecessor, enterprise software