Amy

Voxia operates as an AI voice conversation platform, leveraging advanced AI agents to manage large-scale call operations for businesses 24/7. The company was founded in December 2019 by Nimrod Ron and Rennen Chacham, who serve as CEO and CTO, respectively. It maintains offices in Austin, Texas, and Tel Aviv.

The firm's core business revolves around providing a no-code, cloud-based platform that enables companies to automate both inbound and outbound call campaigns. This service is designed for sectors that rely on high-volume calling, such as customer support, sales, and market research, including industries like e-commerce, financial services, and tech/SaaS. The business model appears to be based on custom plans, as public pricing is not available. Revenue is generated by offering solutions that reduce operational costs, handle high call volumes, and improve customer engagement and conversion rates.

Voxia's platform, sometimes referred to by its product name Amy, uses AI agents to perform tasks like lead generation, lead revival, appointment scheduling, and customer support. Key features include human-like conversational abilities through natural language processing, 24/7 availability, real-time analytics, and integration with CRM systems. The technology is capable of handling complex interactions, such as live meeting bookings, and aims to provide personalized experiences at scale. By automating routine calls, the platform allows human agents to focus on more complex and strategic tasks, thereby increasing overall productivity. In June 2022, Voxia secured $6 million in a Seed funding round led by Next Coast Ventures to further develop its AI-powered sales solution.

Keywords: AI voice conversation, call center automation, AI agents, outbound calling, inbound call handling, lead generation, customer support AI, appointment scheduling AI, speech analytics, CRM integration, natural language processing, AI telemarketing, lead revival, sales automation, cloud call center, business software, Voxia, Amy Insight