Ameyo

Founded in 2003 as Drishti-Soft, the company was rebranded as Ameyo in 2010. The company was founded by Sachin Bhatia, Bishal Lachhiramka, and Nayan Jain. The founders, with their extensive experience in the technology sector, aimed to create a world-class enterprise product from India.

Ameyo is a customer experience platform that provides solutions for enterprises of all sizes to connect, serve, and support their customers. The company operates in the Customer Experience Management domain, serving a wide range of verticals including Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail. With a customer base of over 2000, Ameyo's business model is centered around providing a one-stop solution for contact centers, enabling personalized interaction with every customer across multiple channels. The company generates revenue through its customer engagement solutions that help businesses improve productivity and profitability.

Ameyo's product portfolio has evolved over the years. After its inception, the company built a complete Contact Center Suite in 2004. In 2010, it launched Ameyo PACE and Ameyo on Cloud. Subsequently, it introduced Ameyo Omni, an omni-channel solution, and Fusion CX, a customer experience solution. The platform is designed on the latest and robust technology, offering features that drive customer engagement, acquisition, and retention, as well as business process automation.

Keywords: customer experience, contact center, omni-channel, customer engagement, business process automation, cloud contact center, customer acquisition, customer retention, personalized interaction, enterprise solutions