Aerialink

Aerialink operates in the cloud communications sector, specializing in the global delivery of SMS and MMS messaging services. The company serves a diverse range of clients, from small businesses to large enterprises, who require reliable and scalable messaging solutions. Aerialink's business model is based on providing Software as a Service (SaaS) applications that facilitate text and multimedia messaging, integrated with existing CRM and customer databases. The company generates revenue through subscription fees for its messaging services, which include features like automated SMS and voice surveys, short code messaging, and the ability to send and receive text globally. Aerialink's platform is designed to handle millions of real-time messages daily, ensuring a guaranteed uptime of 99.95%. The company emphasizes customer satisfaction by treating every customer uniquely and continuously improving its services based on customer feedback. Key features include high open rates for texts, rapid response times, and the ability to text-enable business numbers for seamless communication with customers, employees, and partners.

Keywords: Cloud communications, SMS messaging, MMS messaging, SaaS, CRM integration, global delivery, automated surveys, short code messaging, uptime guarantee, customer satisfaction.